Customer Service Agreement
1. Introduction
Welcome to Apply Yourself! This agreement outlines the terms and conditions for customer service related to our online course. By purchasing and using our course, you agree to the following terms.
2. Course Access and Use
- Access: Upon purchase, you will receive access credentials to the Apply Yourself course. Access is granted for [duration] from the date of purchase.
- Usage: The course is intended for personal use only. Sharing login information or distributing course materials is prohibited.
3. Support and Assistance
- Customer Support: Our team is available to assist you with any questions or issues. You can contact us via [support email] or [support phone number].
- Response Time: We strive to respond to all inquiries within [response time, e.g., 24-48 hours] during business hours [business hours].
4. Technical Issues
- Resolution: If you encounter technical issues, please contact our support team. We will work to resolve issues as promptly as possible.
- Responsibilities: Ensure your device and internet connection meet the minimum technical requirements outlined on our website.
5. Refunds and Cancellations
- Refund Policy: Refunds are available within [refund period, e.g., 7 days] of purchase, provided you have not completed more than [percentage, e.g., 25%] of the course. To request a refund, contact [refund email].
- Cancellations: Cancellations after the refund period will not be eligible for a refund. However, you may request a transfer or deferment under certain conditions.
6. Course Content and Updates
- Content: We reserve the right to update or modify course content. You will have access to any updates during your subscription period.
- Feedback: We welcome your feedback to improve the course. Please share your suggestions with us at [feedback email].
7. Privacy and Data Security
- Privacy: We are committed to protecting your privacy. Please review our Privacy Policy at [link to Privacy Policy] for details on how we collect, use, and protect your information.
8. Termination
- Termination: We reserve the right to terminate access to the course if you violate any terms of this agreement. In such cases, no refund will be issued.
9. Changes to This Agreement
- Updates: We may update this agreement from time to time. Changes will be posted on our website, and continued use of the course signifies acceptance of the revised terms.
10. Contact Information
For any questions or concerns regarding this agreement or the course, please contact us at:
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